What is Error -6138, -1005
Error -6138, -1005:- An error occurred when trying to access data file.
When we tried to access QuickBooks company data file in the old or previous version of QuickBooks programme which was updated in the newer version of QuickBooks.
Another reason can be hosting for file has been lost, If this file has been used on multi user mode on multiple computers with multiple users.
How to Fix/ Resolve Quickbooks Error -6138, -1005
Steps to fix issue:-
• Ensure we have opened company file in newest version of QuickBooks on which file was opened last time.
Go to File > Open or Restore company > Open company file > Browse for file and open it.
• Try to restart computer which contains company file, If file being used on stand along/server computer then restart computer and try to access data file.
• If file is used over network via server then the Re-Scan data base server manager. You have to go to main computer from where file is being hosted.
Go to Start > All Programmes > QuickBooks > QuickBooks DataBase Sever Manager > Add folder which contains company file and click on start scan.
Wait for confirmation “QuickBooks company file found”.
Now try opening company file again.
However, if you still face issue you should contact the customer support of QuickBooks and get technical help from the customer support team. If for any chance you are facing delay in getting the required help, you can contact QuickBooks247, a support agency for QuickBooks, and get advice from their Intuit certified ProAdvisor, by calling on toll free number ☎ +1-800-301-4813 .