What is QuickBooks Update Error 15215 ?
QuickBooks software is one of the most sought after accounting software that has created quite space for itself in the niche market of accounting software. The software is in fact one of the most popular in its category of software solutions for finances and has yet to let any of its user down. Its powerful features combined with user friendly interface and easy navigation between tabs lead to sky rocketing rise in its popularity as well as demand.
One of the most important tasks that all users of QuickBooks should perform is updating and upgrading the software at regular intervals and to newer versions. This should be done to not only garner maximum benefit out of the software but to also resolve small issues like small bugs with the software, security patches left open etc. However while updating the software you might encounter issues that might lead to unforeseen interruption in the work flow of your business.
Error 15215 Server Not Responding
One of the issues and error encountered while downloading the updates released for QuickBooks payroll software is – Error Code 15215.
With this error you will also receive a message stating “Unable to verify digital signature”. One of the most common reasons behind the error is that another program that is running in the background while update is happening is interfering with the process.
How to Fix or Resolve Quickbooks Error 15215
You can resolve the QuickBooks error 15215 on your own by following the instructions enumerated below:
First and foremost ensure that in the Internet Options window in Internet Explorer Use TLS 1.0 is checked whereas Use TLS 1.1 and Use TLS 1.2 options are unchecked. To check and uncheck the options follow the given instruction:
Close the QuickBooks software.
Now open the Internet Explorer.
Go to Tools option and then click on Internet options tab.
Select Advanced tab and under the settings scroll to Use TLS 1.0, Use TLS 1.1, Use TLS 1.2 options.
Check the box against Use TLS 1.0 and uncheck against Use TLS 1.1 & Use TLS 1.2.
Now close the window by clicking on OK and reboot your computer system.
Once the computer starts running open QuickBooks and again try to download the updates.
The above method can resolve the update issue faced while downloading them for payroll software. However, if the issue still persists you should get in touch with the customer care team of QuickBooks and inform them about the issue in detail. Ensure that full disclosure is made as this will help in resolving the issue with correct solution in least possible time.
Tech Support for Error 15215 Resolutions
At times while trying to contact the customer care team of QuickBooks you might face delay in getting the required Quickbooks support either due to long queue or being put on hold for long time. In urgent cases you can avoid this delay by connecting with other support agencies like quickbooks support phone number and acquiring the required help from experts who themselves are Intuit certified ProAdvisors. To contact the support call on toll free number ☎ +1-800-301-4813.